General Office Information

General Information
Our offices are open Monday through Friday from 8:00A.M. to 4:30 P.M. We will schedule your appointment as soon as possible. For emergencies we will make every effort to get you in that day. Our aim in scheduling is to minimize your waiting time. Because we do provide surgical services, unexpected circumstances may lengthen the surgery time and emergencies may arise that cause delays. Your patience and understanding is much appreciated.

Consultation
The initial consultation service is for the purpose of informing you about procedures, costs, recovery time, and so on, and to review your medical condition and medications. During this appointment, we will discuss with you a treatment plan and thoroughly explain any surgical procedure that may be required. Anesthesia options will also be discussed in detail.

Patients are referred for both medical and dental consultations. You may choose to seek our treatment as a "self referral" or you may be referred from a dentist or physician. If your X-rays have been taken by your primary physician or dentist, you may request that they forward them to our office. If time is limited, please pick up the X-rays and bring them with you. Otherwise, the required X-rays will be taken at the time of your consultation. Often, surgery may be done the day of the consultation visit. A parent or guardian must accompany all patients under the age of 18 at the consultation visit. The guardian must sign the operative consent at the time of surgery.

We would appreciate the following information at the time of your consultation:

Your referral slip from your primary physician or dentist and any X-Rays, if applicable.
A list of medications you are presently taking. If you are taking Coumadin, we will need an INR drawn within 7 days of your surgery.
A list of medical conditions that may be of concern prior to surgery (i.e. diabetes, high blood pressure, mitral valve prolapse, heart murmur, artificial heart valve, etc.)
If you have medical or dental insurance, bring the necessary information in order to process your claims.

Insurance:
Insurances generally cover all referrals and pay according to your individual plan. If you have an HMO, you will need to be referred by your primary physician in order to have the procedure covered by your insurance.

Payment Policy:
If you have dental or medical insurance that will cover your procedure, we ask that you pay what the insurance doesn't cover at that time of service and we will assist with filing your insurance. If you do not have insurance, we expect 100% payment at the time of service. For your convenience, we accept payments by Visa or MasterCard in our Lexington and Winchester offices.